Rocinante LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, and protect information in connection with our websites and mobile applications, including TrendSurge.

Information We Collect

We may collect the following types of information:

• Account and app identifiers, such as an internal user ID or profile ID used to operate the app.
• Lineup and alert settings, such as tracked coins, alert thresholds, alert direction, cooldown settings, quiet hours, timezone, repeat mode, and alert history.
• Push notification information, such as push tokens, notification status, and alert delivery records needed to send app notifications.
• Subscription status information, such as entitlement level, plan status, purchase state, renewal status, cancellation status, or expiration status. We do not receive full credit card or payment card details for App Store purchases.
• Communications you send to us, including support requests and feedback.

How We Use Information

We use information to:

• Provide, maintain, and improve our mobile applications and services.
• Save your lineup, alert settings, preferences, and app state.
• Send push notifications for alerts you configure.
• Manage subscription access and feature limits.
• Respond to inquiries and support requests.

Payments and Subscriptions

App Store purchases and subscriptions are processed by Apple. We may receive subscription status information needed to provide access to paid features, but we do not receive your full payment card number from Apple.

No Sale or Tracking

We do not sell personal information. We do not use personal information for third-party advertising or cross-app tracking.

Data Sharing

We do not sell personal information. We may share information with trusted third-party service providers that help us operate and support our services, subject to appropriate confidentiality and data protection obligations.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us at support@rocinanteapps.com.

Data Retention

We retain information for as long as needed to provide our services, maintain security, resolve disputes, comply with legal obligations, and support legitimate business operations. If you request deletion, we will delete or de-identify information where required, subject to legal, security, billing, and operational retention needs.

Contact Us

If you have questions about this Privacy Policy, please contact us at support@rocinanteapps.com.